Cancellations Policy 

If you wish to cancel an order after making payment you must contact us as soon as possible by email with the subject heading of Order Cancellation. Please include your order number in the email. If we receive your order cancellation instruction before we have dispatched the goods to you, you shall be entitled to a full refund of the total order price minus any transaction fee we may have incurred when we processed your payment.
The refund payment will be made in accordance with the Refunds section below. If we receive your order cancellation after we have dispatched your goods to you, then you may no longer cancel your order. However, you are entitled to return the goods to us in accordance with the Returns section below. 

Returns Policy 

Satisfaction – Guaranteed. 

If you are not satisfied or the goods did not meet your expectations for any reason, we will exchange or refund the cost of that item less any shipping charges as long as its within 7 working days of you receiving your order and the item must not have been worn and customers are responsible for the return postage costs. Customers will need to pay the appropriate post charge and obtain a receipt as proof of post and keep this until your refund is confirmed. 

If an item appears faulty, please contact us within 48 hours of receiving your parcel and we will arrange a replacement to be sent out at our cost. 

** Please Note : All Bespoke/Custom made orders (Personalised) cannot be returned. 

To return or exchange any items you must first please contact us immediately via our contact form (Click Here) Please do not return items without our agreement and instructions from us. 

Exchange Items
**Any items sent back for exchange (except faulty, incorrect goods), There will be a charge for the postage for the re-delivery of your items as per our shipping rates** 

If you paid via Paypal, we will refund your money back using Paypal. If you paid by Cheque or bank transfer, we will refund by bank transfer, which will take 3 or up to 7 working days.